Privacy Policy

This Privacy Policy outlines how SoftF.Tech collects, uses, stores, and safeguards information when you interact with the platform or use engineering project related services.

1. Overview
This policy explains how information is handled when users submit requests, communicate, or use features available through the SoftF.Tech platform for engineering project services.
2. Information Collected
  • Basic contact details such as name, email, and phone or messaging number
  • Project related information voluntarily submitted by users for engineering services
  • Project descriptions, technical requirements, and supporting implementation files
  • System level data such as IP address, device type, or browser details for platform optimization
3. Purpose of Data Usage
  • Manage and respond to submitted engineering project requests
  • Provide updates, technical communication, and delivery coordination
  • Offer support services and resolve technical implementation queries
  • Improve platform functionality, service delivery, and operational reliability
4. Uploaded Files and Project Data
Files provided by users are used only for the intended engineering service purpose and are handled with appropriate storage and access controls to maintain confidentiality.
5. Payment Related Information
Transaction verification data may be processed to confirm service orders, facilitate secure payments, and maintain accurate operational records for engineering services.
6. Cookies and Usage Signals
Cookies or similar technologies may be used to maintain session stability, measure platform performance, and improve overall usability for engineering professionals.
7. Data Protection Practices
Reasonable administrative and technical safeguards are implemented to reduce risk of unauthorized access, misuse, or disclosure of project related information.
8. Limited Data Sharing
Information may be shared with infrastructure providers, payment services, or operational partners when necessary for engineering service execution and delivery.
9. Retention Period
Certain records may be retained for service continuity, compliance with engineering standards, or operational documentation purposes.
10. User Data Requests
Users may request access, correction, or removal of personal information through official communication channels as part of our data handling practices.
11. External Service Dependencies
Some platform operations rely on external hosting, communication, or payment systems which follow their own privacy practices and engineering standards.
12. Age Suitability
Services are intended for engineering professionals and technical users. Platform usage should comply with applicable legal age requirements in your jurisdiction.
13. Policy Updates
Policy content may be revised periodically to reflect operational or regulatory changes. Continued use implies acknowledgment of updates to our engineering service terms.
14. Contact
For privacy related queries regarding our engineering services:
Email: support@softf.tech
Phone or Messaging: +91 9472160911